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FAQ

  • Are the products on Tully Homeware genuine?
    Yes, all products on Tully Homeware are authentic and sourced from trusted suppliers in the UK to ensure quality and customer satisfaction.
  • Do you offer international shipping for products on Tully Homeware?
    Yes, we provide international shipping for our products on Tully Homeware. Customers from around the world can enjoy our products delivered to their doorstep.
  • Why are some products labeled 'Made in China' instead of 'Made in UK' on Tully Homeware?
    At Tully Homeware, we source products direct from the UK. While some items may be manufactured in China, these products are made for the UK market in the UK warehouses in China. Hence the quality of these products are at high standard to meet the UK quality standards and checks.
  • What should I do if I have not received my item from Tully Homeware?
    If you have not received your item from Tully Homeware, please contact our customer support team on +255 749930394, WhatsApp us on +255 717443303 or DM us Instagram with your order details. We will investigate the issue and assist you in resolving the delivery problem.
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